Terms & Conditions

• Last Updated: 21-10-2024

 

Welcome to Tours Portal Dubai. By accessing and using our website, https://thetoursdubai.com/, you agree to comply with and be bound by the following terms and conditions.

T O U R S PORTAL maintains the website https://www.thetoursdubai.com (the “Site”).

• The price and currency displayed at checkout will be the same as those printed on the transaction receipt. The amount charged to your card will appear in your card’s currency.
• We do not engage in transactions with, or provide services to, individuals or entities from OFAC (Office of Foreign Assets Control) sanctioned countries.
• Cardholders must retain copies of transaction records, as well as the policies and terms of https://www.thetoursdubai.com.
• Users are responsible for maintaining the confidentiality of their account credentials.

 

1. Use of the Website

• Eligibility: You must be at least 18 years old to use our website and book our tours.
• User Conduct: You agree to use our website for lawful purposes only and not to engage in any activity that disrupts or interferes with the website’s functionality.

2. Bookings and Payments

• Booking Confirmation: A booking is confirmed when you receive a confirmation email from us. We reserve the right to cancel any booking if payment is not received in full.
• Payment Methods: We accept various payment methods, including credit/debit cards and online payment systems. All payments must be made in AED.
• Cancellations and Refunds: Our cancellation and refund policy is outlined on our website. Please review it before making a booking.

3. Changes to Tours

• Tour Changes: We reserve the right to modify or cancel tours due to unforeseen circumstances, such as weather conditions or operational requirements. In such cases, we will notify you as soon as possible and offer alternative arrangements or a full refund.

4. Liability

• Assumption of Risk: By participating in our tours, you acknowledge and accept the inherent risks associated with adventure activities. We are not liable for any injuries, damages, or losses that may occur during the tours.
• Indemnification: You agree to indemnify and hold Tours Portal Dubai harmless from any claims, damages, or expenses arising out of your use of our website and participation in our tours.

5. Intellectual Property

• Content Ownership: All content on our website, including text, images, and logos, is the property of Tours Portal Dubai and is protected by intellectual property laws. You may not use or reproduce any content without our permission.

6. Governing Law

These terms and conditions are governed by the laws of the United Arab Emirates. Any disputes arising from your use of our website or services will be subject to the exclusive jurisdiction of the courts of Dubai.

7. Changes to These Terms and Conditions

We may update these terms and conditions from time to time. Any changes will be posted on this page with an updated date.

8. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

Email: info@thetoursdubai.com
Phone: 042 268 6505
Address: 206 Al Zarooni Building Khalid Bin Waleed Road Bur Dubai, UAE
P.O Box: 183461