Privacy Policy

Last Updated: 21-10-2024

Welcome to Tours Portal Dubai. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, https://thetoursdubai.com/, and use our services.

PRIVACY POLICY

All credit/debit card details and personally identifiable information will not be stored, sold, shared, rented, or leased to any third parties.
https://www.thetoursdubai.com will not pass any debit/credit card details to third parties.
https://www.thetoursdubai.com is not responsible for the privacy practices of any external websites linked through our site. If you provide information to these third-party websites, please be aware that different rules regarding the collection and use of your personal information may apply. We recommend that you contact these entities directly if you have any questions about their privacy policies and how they use the information they collect.

1. Information We Collect

Personal Information: When you book a tour or sign up for our newsletter, we may collect personal information such as your name, email address, phone number, and payment details.
Non-Personal Information: We may also collect non-personal information such as your browser type, IP address, and browsing behavior on our website through cookies and other tracking technologies.

2. How We Use Your Information

To Provide Services: We use your personal information to process bookings, manage your account, and provide customer support.
To Improve Our Website: Non-personal information helps us understand how our website is used and improve its functionality and user experience.
To Send Promotional Material: With your consent, we may use your email address to send you newsletters, special offers, and other promotional materials.

3. Sharing Your Information

Third-Party Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors and email marketing platforms.
Legal Requirements: We may disclose your information if required by law or to protect our rights and safety and the rights and safety of others.

4. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Access and Correction: You have the right to access and correct your personal information held by us.
Opt-Out: You can opt out of receiving promotional emails from us by following the unsubscribe link in our emails.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@thetoursdubai.com
Phone: 042 268 6505
Address: 206 Al Zarooni Building Khalid Bin Waleed Road Bur Dubai, UAE
P.O Box: 183461